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"KINDLY READ THROUGH THE FOLLOWING INSTRUCTIONS, TO ENJOY SEAMLESS EXPERIENCE WITH YOUR SHOPPING"

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How do I contact Support Team?

To contact our Support Team, choose the most convenient channel for yourself: live chat or email.

Chat

Live chat is the fastest way to get a response from us. As soon as you send us a message there, one of the Managers who are online will react shortly. We recommend using it for urgent cases.

To start a chat, follow these simple steps:
Go to your Profile page;
Click on the icon of Live Chat;
Click on the "Send us a message" button;
Type in your question. Describe your issue as detailed as possible. It will save us the time we could spend asking clarifying questions and allow us to find a solution way faster.

Email:
If your case is not urgent, we recommend you send an email to support@lautrader.bdsconcepts.com.ng

How to Sell on LauTrader

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Ads Management

Why is my advert declined

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How long will my ads stay on LauTrader?

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    For Sellers

    Posting Rules

    1). Add a precise title for each advert;
    2). Make sure you add a brief and clear description without any false information;
    3). Every advert should contain unique images taken by you without any contact information or watermarks;
    4). Make sure you choose an appropriate category. Be attentive to selecting categories for jobs and CVs. Employers should choose "Jobs" category for posting vacancies, while job seekers should choose"'Seeking Work CVs". If you mention the wrong category, we may reject your ad;
    5). The prices of your items must correspond to the actual prices of similar products;
    6). Indicate correct contact details so that your potential customers can reach you easily. Try to respond to all the incoming calls or call back your customers once it's possible;
    7). All posted products and services must be <b located in Nigeria;
    8). All items and products must be legally permitted;
    9). Publish all items for sale separately. There is a rule: “1 ad = 1 item”;
    10). Create different adverts. If the ads are identical, we consider them duplicates and may reject them.

    I've posted but can't I find my ads on LauTrader. Why?

    What can I do to sell better?

    For Buyers

    Should I pay before or after?

    How can I protect myself from being scammed?

    How can I be sure that I'll get what I requested?

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